Superindencia de Telecomunicaciones de Costa Rica - SutelSuperindencia de Telecomunicaciones de Costa Rica - SutelSuperindencia de Telecomunicaciones de Costa Rica - Sutel
ES
Fixed telephony indicators
Subscribers
Continuing with the tendency of the last years, in 2014 the number of subscribers for fixed telephony decreased. From the 1,060,466 subscribers who had the fixed telephone service in 2010, in the year 2014 only a total of 881,217 subscribers remained with the fixed phone service. Fixed telephony includes both the traditional basic phone service as well as the VoIP service, so it is important to considerate the difference between the subscribers in both technologies. While the traditional basic phone service shows a significate decrease of subscribers (1,060,361 in 2010 to 839,968 in 2014), for the VoIP service, the number of clients increased in the same time spam from 105 to 41,249.
Income
Following the same tendency regarding the subscription for fixed telephony, the income resulting from the service in general, shows a decreasing behavior during the analyzed period, in this case years 2011 through 2013. While in 2011, fixed telephony generated an income of ¢46,326 million colones, in 2013 the income decreased to ¢43,938 million colones. In 2014, due to a significant raise in the rates, income increases notoriously reaching in this last year the sum of ¢52, 789 million colones, a figure which exceeds in 30 % the registered value for 2013. In the VoIP service, such as the increase in number of subscribers and traffic, the income increased in time, starting with ¢231 million colones annually in 2011 to ¢4,300 million colones in 2014.
Traffic
In relation with the number of subscribers of the fixed telephony service in general and the traditional basic phone service in particular, the traffic coursed through fixed networks, has been decreasing in time, having 7,088.4 ​million coursed minutes in 2010, to a reduced number of 3,473.4 million minutes in 2013, or a 51% decrease. Such decline, which reached a 23.2% only in 2011, has been maintained throughout the analyzed period of time. Specifically for year 2014, the referred traffic is a 16.1% less than the one in 2013 (4,138 million minutes).

Opposite to the behavior that shows fixed telephony as a whole, explained primarily for what occurred in the traditional basic phone service, regarding VoIP service, the corresponding traffic has been increased in time and consequently consolidating the service. In this way, the VoIP traffic minutes went from 6,629 thousand in 2010 to 174.685 thousand in 2014, with a notorious 125.3% increase during the last year in respect with 2013 which resulted in 77,532 thousand VoIP traffic minutes.

Graphic 1. Costa Rica: Subscriptions to Traditional Basic Phone Service and VoIP Service2010 - 2014Figures by the end of each quarter

Source: SUTEL, Directorate-General for Markets

Graphic 2. Costa Rica: Traffic for traditional basic phone and VoIP services, completed within the network and outbound, 2010-2014Quarterly figures in millions of minutes

Source: SUTEL, Directorate-General for Markets

Graphic 3. Costa Rica: Fixed phone service traffic2011-2014
​Annual figures in thousands of minutes and variation percentages

Source: SUTEL, Directorate-General for Markets

Graphic 4. Costa Rica: Fixed Phone Service Total Income 2011 - 2014Anual figures in millions of colones (CRC) and variation percentages

Source: SUTEL, Directorate-General for Markets

Graphic 5. Costa Rica: Traditional basic phone service and VoIP service average income by subscriber 2011 -2014Quarterly figures in colones (CRC)

Source: SUTEL, Directorate-General for Markets

Graphic 6. Costa Rica: Traditional basic phone service penetration 2010 - 2014Connections oin relation to population (%)

Source: SUTEL, Directorate-General for Markets

Graphic 7. Costa Rica: Traditional basic phone service. Number of public pay phones in operation2010 - 2014Figures by the end of each year

Source: SUTEL, Directorate-General for Markets

Graphic 8. Costa Rica: Traditional basic phone service total income 2011 - 2014Anual figures by million of colones (CRC) and variation percentages

Source: SUTEL, Directorate-General for Markets

Graphic 9. Costa Rica: Traditional basic phone service: Number of active and available lines2010 - 2014Quarterly figures

Source: SUTEL, Directorate-General for Markets

Graphic 10. Costa Rica: VoIP service traffic2010 -2014
​Annual figures in thousands of minutes and variation percentages

Source: SUTEL, Directorate-General for Markets

Graphic 11. Costa Rica: VoIP service total income2011 -2014
Anual figures in millions of colones (CRC) and variation percentages

Source: SUTEL, Directorate-General for Markets

Graphic 12. Costa Rica: VoIP service penetration2011 - 2014Connections per 1000 Inhabitant

Source: SUTEL, Directorate-General for Markets

Graphic 13. Costa Rica: VoIP Service Subscription Distributed by Operator2013

Source: SUTEL, Directorate-General for Markets

Graphic 14. Costa Rica: VoIP Service Subscription Distributed by Operator2014

Source: SUTEL, Directorate-General for Markets