Superindencia de Telecomunicaciones de Costa Rica - SutelSuperindencia de Telecomunicaciones de Costa Rica - SutelSuperindencia de Telecomunicaciones de Costa Rica - Sutel
ES
Methodology
This is the third consecutive annual publishing of the “Statistics of the Telecommunications Sector in Costa Rica” report. Also, all the corrections sent by operators and service providers have been added, along with their appropriate justification, as well as those recently entered as part of the regular statistic reporting process.

As in previous reports, the procedure used for the generation of performance indicators of the Costa Rican telecommunications sector comprises three phases: data collection, data review and analysis, and data generation. (Figure 1).
Figure 1: Process of collecting, reviewing & analyzing, and releasing the performance indicators of the telecommunications sector
Process of collecting, reviewing & analyzing, and releasing the performance indicators of the telecommunications sector Process of collecting, reviewing & analyzing, and releasing the performance indicators of the telecommunications sector Process of collecting, reviewing & analyzing, and releasing the performance indicators of the telecommunications sector
Source: SUTEL, Directorate-General for Markets

 

The following sections will describe each step in the process of gathering data and creating the indicators included in this report.

Data Collection

As in previous years, the Data Collection stage involves several processes, including the compilation of the information using designed Excel templates, properly structured, which are sent by the operators. The documents are sent in the official layout and by email to the available addresses: indicadores.mercados@sutel.go.cr and gestiondocumental@sutel.go.cr. In addition, hard work has been carried out to maintain an open channel of communication with the operators and service providers, as well as trainings, in order to ensure there is a proper understanding of the concepts and definitions associated with each indicator.



These activities are described in detail below:
  1. Release of the Schedule for Data Collection: The Directorate-General for Markets released a schedule of activities about indicator management on the SUTEL website, in the Official Gazette (La Gaceta) and also in a national newspaper; it was also communicated through an official document sent to each of the appointed contacts by the operators and telecommunications service providers.

    This timetable included the deadlines for submitting the monthly, quarterly and semi-annual indicator templates; it also included the scheduling for the Annual Workshop Event, in order to update and train the operators and providers, as well as receiving feedback for the improvement of the data collection instruments.

    As set out in this schedule, the operators and service providers must submit their monthly templates no later than 30 calendar days after the month closing, and the quarterly templates must be submitted no later than 30 calendar days after the quarter closing.

    The schedule for the compilation of the 2014 indicators was published on December 17th 2014, in the Official Gazette No. 243 and in a national newspaper.
  2. Quarterly Reminders: In order to ensure the timely collection of information from the operators and telecommunication services providers, SUTEL sent out several reminders throughout the year, by email and by phone, to the contact list provided to submit information.
  3. Update and Training Workshops for Operators and Providers: In 2014, SUTEL celebrated the second "Annual Indicators Workshop Event on the Telecommunications Sector", from February the 10th to the 21st, 2014. The process of Data Collection to be carried out by the Directorate-General for Markets, was presented in detail. The purpose of this process was to build results reflecting the sector's performance, explore the indicator templates and emphasize on how important it is for the regulator to have a robust and reliable base of indicators.

    Overall, there were 166 representatives from the telecommunications service operators and providers, who work for 53 operators that are commercially active. The detail can be appreciated below.
Table 1. Superintendence of Telecommunications: Attendance to the Annual Indicators Workshop Event for the Telecommunications Market
February 2014
Date Service Operators Representatives
10/02/2014 Traditional Basic Phone Service Instituto Costarricense de Electricidad 9
11/02/2014 VoIP American Data Networks 2
Call My Way S.A. 2
E-Diay S.A. 2
InterPhone S.A. 2
Othos Telecomunicaciones S.A. 1
R & H International Telecom Services S.A. 2
Telecable Económico T.V.E. S.A 5
Televisora de Costa Rica S.A. (Cable Tica, Tuyo Móvil) 1
Amnet Cable Costa Rica, S.A. (TIGO) 2
Itellum LTDA. 2
Transdatelecom S.A 1
Telefónica de Costa Rica TC S.A. 2
Tony Mauricio González Araya 1
Total 25
13/02/201 Mobile Telephony Claro Costa Rica CR 1
Instituto Costarricense de Electricidad 11
Radiográfica Costarricense (Fullmóvil) 4
Telefónica de Costa Rica TC S.A. 2
Televisora de Costa Rica S.A. (Cable Tica, Tuyo Móvil) 2
Total 20
17/02/20143 Internet Access American Data Networks 2
BT Latam Costa Rica 3
Televisora de Costa Rica S.A. (Cable Tica, Tuyo Móvil) 1
Cable Visión de Costa Rica CVCR, S.A. 1
Cable Zarcero S.A (Mega Cable) 2
Call My Way S.A. 2
Cooperativa de Electrificación Rural de Alfaro Ruiz RL (Coopealfaro Ruiz) 2
Cooperativa de Electrificación Rural de San Carlos R.L. (Coopelesca R.L.) 1
Costa Rica Internet Service Provider S.A., CRISP, (Luminet) 1
Redes Inalámbricas de Costa Rica 2
IBW Comunicaciones, S.A. 1
Telecable Económico T.V.E. S.A 1
Telefónica de Costa Rica TC S.A. 1
Red Punto Com Technologies 1
Metro Wireless Solutions de Costa Rica MWS S.A. 1
Total 22
18/02/2014 Internet Access Datzap Limited Liability Company 1
Instituto Costarricense de Electricidad 6
Level Theree Communications Costa Rica S.R.L. 1
Netsys C.R. S.A. 3
Transdatelecom S.A 1
Sociéte Internationale de Télécomunications Aéronautiques (SITA) 1
Super Cable Grupo Ten T S.A 2
Telecable Económico T.V.E. S.A 4
Técnicos en Telecomunicaciones S.A.L. 1
Total 20
19/02/2014 Leased Lines Asesoría en Electrónica, Computación y Construcción, ASELCOM 1
Red Punto Com Technologies S.A. (Continex) 2
Televisora de Costa Rica S.A. (Cable Tica, Tuyo Móvil) 2
Empresa de Servicios Públicos de Heredia (ESPH) 2
GT Guatuso Trust INC. S.A. 2
Instituto Costarricense de Electricidad 7
Grupo Konectiva Latam S.A. 2
Level Theree Communications Costa Rica S.R.L. 1
OBCR Orange Business Costa Rica S.A. 2
Transdatelecom S.A 1
Redes Inalámbricas de Costa Rica 2
RSL Telecom (Panamá) S.A. 2
Tecapro Infonet S.A. 2
Técnicos en Telecomunicaciones S.A.L. 1
Amnet Cable Costa Rica, S.A. (TIGO) 2
American Data Networks 2
E-Diay S.A. 3
Cable Visión de Costa Rica CVCR, S.A. 2
BT Latam Costa Rica 1
Total 39
21/02/2014 Leased Lines Inversiones Brus Malis, LTDA. (Cable Brunca) 1
Cable Caribe S.A. 1
Cable Centro S.A. 1
Cableplus, S.R.L. 1
Cable Sur S.A. 1
Cable Visión de Costa Rica CVCR, S.A. 1
Cablevisión de Occidente S.A 1
Cablevisión de Occidente S.A 4
Servitel Corp S.A. 1
Telecable Económico T.V.E. S.A 5
Amnet Cable Costa Rica, S.A. (TIGO) 1
Cable Talamanca S.A. 2
Televisora de Costa Rica S.A. (Cabletica, Tuyo Móvil) 2
Claro Costa Rica CR 1
Cooperativa de Electrificación Rural de Alfaro Ruiz RL (Coopealfaro RUIZ) 3
Cooperativa de Electrificación Rural Los Santos R.L (Coopesantos R.L) 2
Servicios Directos de Satélite, S.A. (Sky) 1
Super Cable Grupo Ten T S.A 2
Total 31
Source: Proprietary
Data Review & Analysis

Once the data is received, the professional Indicators Team of the Directorate-General for Markets (DGM, Dirección General de Mercados), is reviewed and discussed in detail. This review process verifies that the submitted data does have the following characteristics:

Once this process is completed, the Directorate-General for Markets will notify the operators and service providers about the status of the data they provided. If the submitted data meets the aforementioned criteria, a notification is sent and the data will then be systemized, in order to generate results. On the contrary, if the data provided failed to meet the criteria and needs to be clarified or corrected, a notification is sent with specific observations and the maximum response time.

Additionally to these review processes, various meetings were held with different operators, aiming to clarify the information required in the templates and sharing the observations made by SUTEL, regarding the data provided by them. Several inquiries by email and in digital form were addressed; as well as reminders sent to the operators, in order to obtain the required data on a timely and accurate manner.
Generating Results
This stage consists on the creation of reports concerning the main results obtained from analyzing the data provided by operators and telecommunication service providers, as well as those gathered from secondary sources.

Given the fact that the Indicator Department is constantly receiving requests for information from agencies within SUTEL itself, as well as international organizations, institutions, companies and the general public, generating an indicator report is a recurring necessity. This type of reports, along with the ones presented in this document, summarize the sector's main results and statistics, including the main data for each of the services regulated by SUTEL: Fixed Telephony (both, basic traditional and VoIP), Mobile Telephony, Data Transfer (Internet Access and Leased Lines) and Subscription TV. Additionally, this report presents general data from the sector, such as total investment, total income and human resources employed.
Description of Telecommunication Services
Considering to standardize and simplify the way in which the market data is collected, supplied by the service providers and operators, the telecommunication services available to the public have been classified based on the existing network and the signal type they carry. This classification is illustrated below.
Figure 2. General Classification of Services
General Classification of Services General Classification of Services
Source: Proprietary
Telecommunications Services
All telecommunications services considered by the Directorate-General for Markets in this publication, are classified into three categories: Voice Services, Data Transfer Services and Subscription TV services; which exploit public telecommunications networks, as classified by the General Law of Telecommunications.

Mobile Telephony and Fixed Telephony services are included as part of the Voice Services. Mobile Telephony provides the users with two types of subscriptions: prepaid and postpaid payment method; having said this, it must be noted that the analysis and monitoring of this service is based on the amount of subscriptions, income, voice traffic and prices offered to the market.

On the other hand, the Fixed Telephony Service, as defined in Article 3 of the Regulation on the Protection Scheme of the Telecommunication Services for the End User (RPUF, Régimen de Protección al Usuario Final de los Servicios de Telecomunicaciones), will be classified into three different types of service: Traditional Basic Telephony (traditional basic phone service), IP Telephony (VoIP) and Public Telephony. As stated in Article 3 of the aforementioned regulation, all means of access are included in the Fixed Telephony Services, provided that the associated terminals do not allow mobility. These services are monitored by analyzing the income evolution, the number of subscribers and the voice traffic in the network.

The Data Transfer service is defined in Article 8, subsection 75 of the Rules for the Provision and Quality of Services; this article has subdivided this service in two markets, as an analysis is performed: Internet Access and Leased Lines. In the first case, the following information is drawn: the number of subscribers, income reported by the companies and data traffic, classified by type of access network. As for the Leased Lines, the following data is drawn: number of connections, different technologies to provide the service and recorded income.
Summary of the Services Included in this Research
The following extract contains detailed telecommunication services currently provided with the appropriate authorization and the commercializing modalities, as well as the features of the networks that support the service.
Table 2. Telecommunication Services Considered for the Research
Telecommunication Service Category Commercializing Modalities Features of the Supporting Networks
Mobile Telephony Instant Messaging (SMS), Multimedia Messaging (MMS), Voice Post-paid, Voice Pre-paid. It facilitates voice communications over wireless media access; it also allows sending and downloading data over the air interface. Its evolution is directed towards all-IP architecture.
Fixed Telephony Traditional Basic Telephony, Voice over IP (VoIP), ISDN. Known as PSTN, it uses a set of core exchange centrals and trunk links, in order to establish a temporary end-to-end connection, which is known as circuit switching. Furthermore, with the implementation of a softswitch and other active elements, you can interconnect the PSTN with any data network and provide a Voice over IP service.
Subscription TV Satellite TV, Cable TV, IPTV and MMDS TV The service is provided by different technologies, it can be a satellite or wireless system. You can transmit data.
Data Transfer Internet Access, International Carrier, Mobile Data, Leased Lines. Communications are achieved by generating data packets, which are forwarded through the network, regardless of the propagation medium or network used.
Source: Propietary
Summary of the Researched Indicators
This section contains general definitions for each indicator included in this report, in order to provide clarity for the reader regarding the processed market data; volume and variety are expected to increase over time (see Tables 3 to 6).
Table 3. Fixed Telephony Service Indicators
2014
Indicator General definition
Total Number of Active Fixed Telephone Lines Total number of lines in service that have been properly assigned to a customer, when the service is not permanently suspended (Articles 12 and 34 of the RPUF) and which show at least one billable activity during the last month of the valuation or which remain as an existing contract to provide services with the operator.
VoIP Subscriptions / Active Lines Number of active subscriptions to Active Fixed Lines, which use the Voice over IP Protocol (VoIP).
This number should only include those VoIP Subscriptions showing to have generated inbound or outbound traffic during the last three months.
Excluding: VoIP software applications (e.g., Skype P2P or PC to Phone VoIP).
ISDN, BRI & PRI Service Subscriptions Total number of subscriptions to the Integrated Services Digital Network (ISDN), which can be separated into: Basic Rate Interface (BRI) and Primary Rate Interface (PRI) Services.
Total Traffic of the Traditional Basic Telephony Traffic pertaining to calls made through fixed telephone lines, both analog and digital.
Total VoIP Traffic Traffic pertaining to calls made via Fixed Managed VoIP Telephony (Voice over IP Protocol).
International Inbound Telephone Traffic Total traffic with an international origin and a fixed on net destination.
International Outbound Telephone Traffic Total on net traffic with a fixed origin and an international destination.
Total Income by Traditional Basic Telephony (retail) Income generated in form of a Base Rate + Additional Minutes + other items associated with the fixed telephone service.
VoIP Total Income (retail) This indicator entails the income generated by a Base Rate + over + Additional Minutes + other items associated with the VoIP telephone service.
Source: Propietary


Table 4. Data Transfer Service Indicators
2014

Indicator

General Definition

Active Subscriptions to Fixed Wired Internet Total amount of active subscriptions to Fixed Wired Internet Access (cable modem, xDSL, fiber optic and other fixed wired technologies).
Active Subscriptions to Fixed Wireless Internet Total amount of active subscriptions to Fixed Wireless Internet Access (satellite, fixed WiMax and other fixed wireless technologies).
Active Subscriptions to Mobile Internet Total amount of active subscriptions to Mobile Internet Access (both prepaid and postpaid, data card, mobile WiMax and other mobile technologies).
Active subscriptions to Dial-Up Internet Number of active subscriptions to Dial-Up Internet. This service consists of an Internet connection via a modem and a fixed telephone line, in which the modem dials a phone number when Internet access is required.
Number of Leased Lines (Dedicated Links). Number of Leased Private Connections. A leased line will connect two locations of voice and private data telecommunication service. These lines do not have a special cable but a reserved circuit between two points. Typically, companies lease these lines for their office connections, as they guarantee the necessary bandwidth for network traffic.
Internet Traffic This is the amount of transmitted / downloaded data (in Gigabytes) for all users of the Internet Access Service.
Total Income generated by dedicated lines Total amount of income billed by the dedicated line service altogether.
Maximum download speed offered Full Internet Speed offered for data download as part of the Internet Access Service.
Minimum download speed offered Minimum Internet Speed offered for data download as part of the Internet Access Service.
Total income billed by Fixed Wired Internet Access This is total amount of income billed, associated with the service of Fixed Wired Internet Access.
Total income billed by Fixed Wireless Internet Access This is total amount of income billed, associated with the service of Fixed Wireless Internet Access.
Total income billed by Mobile Internet Access This is total amount of income billed, associated with the service of Mobile Internet Access.
Source: Propietary


Table 5. Fixed Telephony Service Indicators
2014
Indicator

General Definition

Active Subscriptions to Postpaid Payment Method in Mobile Total number of subscriptions to postpaid mobile cellular phones that pay a monthly fee, which show at least one billable activity during the month of the valuation and whose service is not in permanently suspended, as per Articles 12 and 34 of the RPUF.
Active Subscriptions to Prepaid Payment Method in Mobile Total number of subscriptions to prepaid mobile cellular phones that show at least one billable activity in the balance of the service, within 90 calendar days prior to the final valuation and which are part of the prepaid platform.
Total Capacity of the Installed Mobile Lines The maximum number of mobile lines that can be connected. This number includes those mobile lines already connected and those mobile lines available for future connections, including those used for the technical operation of the central (test numbers).
Mobile Traffic (Voice, SMS and MMS) This is the total traffic of the mobile phone service.
Mobile Traffic - Fixed Proprietary Traffic originated from the proprietary mobile network (mobile on net) directed to a proprietary fixed network (fixed network of the same operator). 
On Net Mobile Traffic Traffic originated from the wireless network directed to the same mobile network (on-net traffic).
Traffic Mobile - Other Mobile Networks Traffic originated from the proprietary mobile network (mobile on net) directed to other mobile networks (mobile networks of other operators).
Traffic from Other Mobile Networks - Proprietary Mobile Traffic originated from the mobile networks of other operators (mobile off net) directed to a proprietary mobile network (mobile on net)
Traffic from Proprietary Fixed Network - Proprietary Mobile Network Traffic originated from the proprietary fixed network directed to the proprietary mobile network (mobile on net).
Traffic Mobile - Other Fixed Networks Traffic originated from the proprietary mobile network (mobile on net) directed to other fixed networks (fixed off net).
Traffic from Other Fixed Networks - Proprietary Mobile Traffic originated from fixed networks of other operators (fixed off net) directed to a proprietary mobile network (mobile on net)
Traffic Mobile - International Traffic originated from the proprietary mobile network (mobile on net) directed to an international destination (international off net).
Traffic International Networks - Proprietary Mobile Traffic originated from international networks (international off net) directed to a proprietary mobile network (mobile on net)
Mobile Transit Traffic Off net traffic (from other fixed networks, mobile networks and international long distance) directed to off net (other fixed networks, mobile networks and international long distance), passing through the proprietary mobile network.
Total Mobile Voice Traffic by Payment Method It’s the sum of mobile voice traffic by payment method (prepaid and postpaid). In determining this indicator, one must add the on net traffic plus the outbound off net traffic.

Total Mobile Voice Traffic: On net mobile voice traffic + total off net mobile voice traffic (outbound mobile voice traffic to other mobile networks, to the proprietary fixed network, to other fixed networks and to international networks).
 Postpaid on net SMS traffic Short Message Service (SMS) traffic exchanged between subscribers within the same mobile network, in the postpaid payment method.
 Prepaid on net SMS traffic Traffic from the Short Message Service (SMS) exchanged between subscribers within the same mobile network, in the prepaid payment method.
Postpaid off net SMS traffic Traffic from the Short Message Service (SMS) sent and received by subscribers to the mobile telephony service in the postpaid payment method.
Prepaid off net SMS traffic Traffic from the Short Message Service (SMS) sent and received by subscribers to the mobile telephony service in the prepaid payment method.
Postpaid and prepaid SMS traffic sent domestically Traffic from the Short Message Service (SMS) sent to domestic destinations, from mobile phones in the postpaid and prepaid payment method.
SMS traffic sent to international destinations, both postpaid and prepaid Traffic from the Short Message Service (SMS) sent to international destinations, from mobile phones in the postpaid and prepaid payment method.
  Postpaid on net MMS traffic Traffic from the Multimedia Messaging Service (MMS) exchanged between subscribers within the same mobile network, in the postpaid payment method.
  Prepaid on net MMS traffic Traffic from the Multimedia Messaging Service (MMS) exchanged between subscribers within the same mobile network, in the prepaid payment method.
Postpaid off net MMS traffic Traffic from the Short Message Service (SMS) sent and received by subscribers to the mobile telephony service in the postpaid payment method.
Prepaid off net MMS traffic Traffic of the Multimedia Messaging Service (MMS) sent and received by subscribers to the mobile telephony service in the prepaid payment method.
Excluding: The on net MMS traffic.
MMS traffic sent domestically, postpaid and prepaid Traffic of the Multimedia Messaging Service (MMS) sent to domestic destinations from mobile phones in the postpaid and prepaid payment method.
MMS traffic sent to international destinations, both postpaid and prepaid Traffic of the Multimedia Messaging Service (MMS) sent to international destinations from mobile phones in the postpaid and prepaid payment method.
Outbound roaming telephone traffic Total number of traffic minutes of communications carried out by proprietary customers through local networks in roaming modality with foreign networks, when outside the service area of ​​the local network (outbound roaming).
Inbound roaming telephone traffic Total number of traffic minutes of communications received by proprietary customers through local networks in roaming modality with foreign networks, when outside the service area of ​​the local network (outbound roaming).
Outbound SMS and MMS international roaming traffic Traffic generated by mobile resident subscribers when sending SMS and MMS while out of the service area of ​​their home network.
Inbound SMS and MMS international roaming traffic Traffic generated by mobile resident subscribers when receiving SMS and MMS while out of the service area of their home network (inbound roaming).
Inbound roaming data traffic (TB) Traffic broadcast (TB) by resident subscribers when accessing the Internet service while out of the service area of ​​the local network (inbound roaming).
Outbound roaming data traffic (TB) Traffic received (TB) by resident subscribers when accessing the Internet service while out of the service area of ​​the local network (outbound roaming).
Average Rates These are the average call rates from a mobile phone (prepaid or postpaid).
Average rate of a local 1-minute call (peak hour, on net) for mobile cellular telephony Rate of a local 1-minute call, made during peak hours from a mobile phone. The calculation of this indicator can be made based on the distribution of the income generated by mobile on net calls (prepaid or postpaid), made during the time slot considered to be “peak” or high consumption, divided by the amount of minutes used ( traffic) on these calls. It includes taxes.
Average rate of a local call per minute (off-peak, on net) for mobile cellular telephony Rate of a local 1-minute call, made on off-peak hours from a mobile phone (prepaid or postpaid) to another mobile phone within the same network. The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile on net calls, made during the time slot considered to be “off-peak” or low consumption, divided by the amount of minutes used ( traffic) on these calls.
It includes taxes.
Average rate of a local call per minute (off-peak, off net) for mobile cellular telephony Rate of a local off-peak call per minute, made from a mobile phone (prepaid or postpaid) to a mobile phone on another network. The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile off net calls, made during the time slot considered to be “off-peak” or low consumption, divided by the amount of minutes used ( traffic) on these calls.
It includes taxes and the applicable tax rate.
Average rate of a local mobile call per minute (during peak hours) to a fixed network Rate of a local call per minute in peak hours, made from a mobile phone (prepaid or postpaid) to the fixed telephony network. The calculation of this indicator can be made based on the distribution of the income generated by mobile prepaid calls to a fixed network, made during “peak” hours, divided by the amount of minutes used ( traffic) on these calls.
It includes taxes.
Average rate of a local mobile call per minute (off-peak) to a fixed network Rate of a local call per minute, on off-peak hours, made from a mobile phone (prepaid or postpaid) to the fixed telephony network. The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile calls, made during off-peak hours, divided by the amount of minutes used (traffic) on these calls.
It includes taxes and the applicable tax rate.
Average rate of a local mobile call per minute (on peak hours, off net) Rate of a local call per minute in peak hours, made from a mobile phone (prepaid or postpaid) to a mobile phone on another network. The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile off net calls, divided by the amount of minutes used (traffic) on these calls.
It includes taxes and the applicable tax rate.
Average rate of a local mobile call per minute (weekend / nighttime, on net). Rate of a local call per minute on a weekend / during nighttime, made from a mobile phone (prepaid or postpaid) to another mobile phone in the same network. Taxes must be included. Otherwise, a note should be included showing the applicable tax rate.
The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile on net calls, made on the weekend / during nighttime, divided by the amount of minutes used (traffic).
It includes taxes.
Average rate of a local mobile call per minute (on the weekend / during nighttime, off net). Rate of a local call per minute made on the weekend / during nighttime from a mobile phone (prepaid or postpaid) to a mobile phone on another network. The calculation of this indicator can be made based on the distribution of the income generated by prepaid mobile off net calls, made on the weekend / during nighttime, divided by the amount of minutes used (traffic).
It includes taxes and the applicable tax rate.
Average rate of a local mobile call per minute (on the weekend / during nighttime) to a fixed network. Rate of a local call per minute made on the weekend / during nighttime from a mobile phone (prepaid or postpaid) to a fixed telephony network. The calculation of this indicator can be made based on the distribution of the income generated by mobile prepaid calls to a fixed network, on the weekend or during nighttime, divided by the amount of minutes used (traffic).
It includes taxes and the applicable tax rate.
Average SMS rate (on net) for mobile telephony, both prepaid and postpaid. Average rate of sending a SMS message from a mobile phone (prepaid or postpaid) to another mobile phone in the same network. The calculation of this indicator can be made based on the distribution of the income generated, divided by the number of on net SMSs.
It includes taxes.
SMS average rate (off net) for mobile telephony, both prepaid and postpaid. Average rate of sending a SMS message from a mobile phone (prepaid or postpaid) to another mobile phone on another network. The calculation of this indicator can be made based on the distribution of the income generated, divided by the amount of off net SMSs. It includes taxes and the applicable tax rate.
Income generated by the mobile telephony service, both prepaid and postpaid. Income related to the mobile telephony service, both prepaid and postpaid. It can be calculated by adding the income generated by the monthly fees, the income generated by the use of off-plan minutes and the amount of charges made as part of other fees of the mobile phone service, such as fines for suspension and reconnection.
Income generated by on net Mobile Voice Traffic, both prepaid and postpaid. Income related to the mobile voice traffic, originated in the proprietary mobile network (mobile on net) directed to the same mobile network (mobile on net).
Income generated by the outbound mobile voice traffic, both prepaid and postpaid Income related to the mobile voice traffic, originated in the proprietary mobile network (mobile on net), directed to an off net destination (proprietary fixed network, other fixed networks, other mobile networks, international networks).
Income generated by monthly subscription fees or by the minimum prepaid and postpaid fees. Income generated by the collection of recurring charges billable for the subscription to the mobile telephony service, both prepaid and postpaid.
Income generated by off-plan minutes in the fixed mobile telephony service, both prepaid and postpaid Income related to the off-plan minutes or with minutes that are not covered by the minimum fee of the prepaid and postpaid services.
This includes off-plan minutes for domestic and international calls.
Income generated by the inbound mobile voice traffic, both prepaid and postpaid. Income related to an off net originated traffic (proprietary mobile network, other fixed networks, other mobile networks, international networks) directed to an on net destination (proprietary fixed network).
Income generated by the international outbound mobile voice traffic, both prepaid and postpaid. Income related to the mobile voice traffic, originated in the proprietary mobile network (on net mobile), directed to an international off net destination.
Income generated by international inbound mobile voice traffic, both prepaid and postpaid Income related to the traffic that has an off net international origin and an on net destination (proprietary mobile network).
Income generated by number of on net SMSs, both postpaid and prepaid. Revenue related to the traffic of SMS messages, exchanged between users in the same mobile network, both in the postpaid and prepaid modes.
Income generated by the number of off net SMSs, both postpaid and prepaid Revenue related to the traffic of SMS messages, sent to domestic and international destinations from mobile phones, in the postpaid service.
Income generated by the number of on net MMSs, both postpaid and prepaid. Revenue related to the traffic of MMS messages, exchanged between users of the same mobile network, in the postpaid modality.
Income generated by the number of off net MMSs, both postpaid and prepaid. Income related to the traffic of Multimedia Messaging Service (MMS) messages, sent to domestic and international destinations from mobile phones, in the postpaid modality.
Income generated by MMSs sent domestically, both postpaid and prepaid. Income related to the total traffic of multimedia (MMS) messages, sent to domestic destinations. Messages sent from a computer to another computer are not included, nor those sent from a computer to a mobile phone.
Income generated by MMSs sent to an international destination, both postpaid and prepaid. Income related to the total traffic of multimedia (MMS) messages, sent to international destinations. Messages sent from a computer to another computer are not included, nor those sent from a computer to a mobile phone.
Income generated by the number of SMSs sent domestically, both postpaid and prepaid. Income related to the traffic of SMS messages, sent to domestic and international destinations from mobile phones.
Income generated by the amount of SMSs sent to international destinations, both postpaid and prepaid. Income related to the traffic of SMS messages sent to international destinations from mobile phones.
Income generated by the total number of MMSs. Income related to the total traffic of MMS messages sent to domestic and international destinations. Messages sent from a computer to another computer are not included, nor those sent from a computer to a mobile phone.
Income generated by outbound roaming telephony traffic (minutes) Income generated by proprietary subscribers to mobile phones when making and receiving calls while outside the service area of ​​the home network, e.g. when traveling abroad.
Income generated by inbound roaming telephony traffic (minutes) Income generated by visiting subscribers (foreigners) when making and receiving calls within a country. This income is attained by the network operators in the country visited by these subscribers.
Income generated by outbound roaming SMS and MMS messages Income generated by the proprietary subscribers to a mobile network when sending SMSs and MMSs while out of the service area of ​​their home network.
Income generated by inbound roaming SMS and MMS messages Income generated by the traffic created by visiting subscribers (foreigners) when receiving SMS and MMS messages. This income is attained by the network operators in the country visited by these subscribers.
Inbound roaming data traffic (TB) Income generated by the traffic created by visiting subscribers (foreigners) when accessing the Internet. This income is attained by the network operators in the country visited by these subscribers.
Outbound roaming data traffic (TB) Income generated by the proprietary subscribers to a mobile network when accessing the Internet while they are outside of the service area of their home network.
Wholesale income generated by the mobile telephony service Wholesale income related to the delivery of the mobile telephony service. Specifically, this refers to the income generated by the termination charges of the calls on their proprietary mobile network.

This indicator is calculated based on the income received by the inbound traffic into the proprietary mobile network (IDM75).
Source: Propietary


Table 6. Subscription TV Service Indicators
2014
Indicator General Definition
Total number of subscriptions to the service of Multichannel Cable TV. Number of subscriptions to Multichannel TV, broadcast by land via hybrid networks of fiber optic and coaxial cable (HFC). These networks allow the delivery of other telecommunication services.
Total number of subscriptions to Multichannel TV through DTH antennas. Number of subscriptions to Multichannel TV, corresponding to TV signals received from a telecommunications satellite and broadcast from the operator to the end user's receiver.
Total number of subscriptions to Multichannel TV via IPTV. Number of subscriptions to Multichannel TV via broadband connections over IP protocol.
Total number of subscriptions to Multichannel TV by Multipoint Microwave Distribution Service (MMDS) Number of subscriptions to Multichannel TV, using Multipoint Microwave Distribution Service (MMDS), which broadcasts the signals wirelessly to the end user. This service allows for the delivery of other telecommunications services.
Income generated by Subscription TV Total income billed by Subscription TV, without any deductions (taxes, returns, rebates, allowances, discounts, canceled sales, etc.), obtained by the Subscription TV service providers in the country.
Source: Propietary